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Development of realistic fuel specifications while meeting customer needs and expectations

Thu, Dec 9th 2010, 12:43 by Indresh Mathur

At Haltermann Solutions, we strive to meet our customers’ needs and expectations. This process starts with our customer submitting a custom fuel specification sheet http://haltermannsolutions.com/pdf/custom_fuel_request_form.pdf which can be accomplished by submitting the request on-line or by downloading a custom fuel specification sheet and submitting it at the customer’s convenience. This step formally starts the development process to develop a fuel that would meet the desired performance expectations while ensuring our capability to produce the fuel reliably. The next step entails a dialogue with our customer to ensure that the desired specification has taken into account the precision and repeatability (r) of the analytical method used to measure a given specification parameter, the reproducibility (R) among different labs measuring the same parameter and the variability inherent in manufacturing numerous blends of the same fuel.

In an effort to describe the importance of proper specification limits, we have given an example below:

We were asked by one of our customers to formulate a fuel as shown in the specifications given in the attached table. If we had agreed to manufacture this fuel and accepted the specifications proposed by this customer, there would have been a good likelihood that we would not have been able to meet our customer’s needs a percentage of the time. This would happen either because a) certain analytical methods were not precise enough to measure a given parameter or b) the minimum and maximum values expected by the customer were outside the variability of the measurement and the variation of the manufacturing process. To prove our point to the customer, we produced four samples of this fuel in our lab under controlled conditions (manufacturing scale would present additional challenges and variation). Sixteen samples of the same fuel were sent out to 4 different analytical laboratories. Blind analysis (i.e. no specifications or targets provided to the analytical lab) was performed to ensure there was no bias in the results.

Data and results are given below. Statistical analysis was performed on the lab results of the analytical data compiled. You will notice that some parameters proposed by the customer for this fuel were outside the minimum / maximum range predicted by our data or the reported ASTM reproducibility (R) for those methods. These are highlighted in pink color on the attached table. You will also notice that one of the specification parameters (MTBE content) was requested at 0.05%, maximum, whereas the detection limit for the analytical method is 0.2%.
We hope this example has demonstrated to you the importance of proper specification development. We will make every attempt to resolve these issues during our dialog with you regarding your new custom fuel requests. We want to meet your needs but only within our manufacturing and analytical capability to do so.

Click on the table below to view PDF file

 

 

 

 

 

 

 

 

 

 

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Ai interview – Wayne Petersen, President and General Manager, Haltermann Solutions

Tue, Nov 9th 2010, 09:59 by Josh Petersen

What do the Dallas Cowboys, the Alamo, and Haltermann Products all have in common? Answer: They all have deep roots in the great State of Texas.

Haltermann Products Test and Reference Fuels (a division of Johann Haltermann, Ltd.) with business offices located in Houston, Texas, is North America’s leading manufacturer of Test and Reference fuels for the automotive industry. Over the past several decades, engine and part manufacturers, test laboratories, government entities, and companies that manufacture gas and oil additives have turned to Haltermann for their often demanding and complex gasoline and diesel test fuel requirements.

For those not recognizing the Haltermann name, you might know them by another name. Haltermann’s long history dates back to 1963 when it first produced test fuels as Howell Hydrocarbons in San Antonio, Texas. The company was moved to the Houston area in 1991 and was re-named Howell Hydrocarbons and Chemicals. Then, in 1997, Howell Hydrocarbons and Chemicals was purchased by the Gower family who changed the company’s name to Specified Fuels and Chemicals. In January of 2000, Specified Fuels and Chemicals was purchased by Ascot PLC who merged Specified Fuels with another of their companies, Haltermann Products of Germany. In June of 2000, all holdings of Ascot PLC were acquired by The Dow Chemical Company who kept the Haltermann name. Finally, in February 2008, Haltermann Products Test and Reference Fuels of North America was divested by The Dow Chemical Company to Indianapolis-based owners who have a long history in producing specialty petrochemical products. Through all of these ownership changes, Haltermann continued to reliably provide its customers with quality fuels. We had a chance to speak with Mr. Wayne Petersen, President and General Manager of Haltermann Products, who took the opportunity to answer several questions.

AI. First, I understand that you have some exciting news for our readers.

Petersen. We do have exciting news. Sometime in mid-August we will be changing our market-facing identity from Haltermann Products to Haltermann Solutions. This is a reflection of our recent diversification efforts as we are becoming more than just a test and reference fuel supplier to many of our customers. We provide “solutions” for anyone that has special, unique or demanding fuel requirements. For example, we now sell fuels and propellants for use in the aerospace industry as well as the automobile racing market, both which have demanding requirements and unique formulations. The new identity is a reflection of what we offer to the fuels community. We will also have a new web address up and running at the same time: www.haltermannsolutions.com. I need to point out that our company name, or legal entity, has not changed. We are still a division of Johann Haltermann, Ltd.

AI. What is a Test and Reference fuel and where is it used?

Petersen. A test or reference fuel is a gasoline or diesel based product that is manufactured to a very specific distillation and property specification, therefore providing control and consistency needed in test protocols. These products are sold for a variety of markets and applications. While this is not an all inclusive list, here are a few examples:

• Gasoline and diesel engine emission testing

• Gasoline and diesel engine development

• Catalyst aging evaluation

• Gasoline and diesel engine oil quality or certification testing

• Portable power equipment testing and development

• Marine two-stroke oil quality evaluation

• Turbine engine testing

• Aerospace propulsion

• Automobile Racing

• Aviation power plant testing

AI. Are you seeing any new generations of fuel types on the horizon?

Petersen. Yes. In addition to a continuing stream of new diesel and gasoline products designed to meet specific customer requirements, new technology has caused an increased demand for “green” products. These include fuels such as E20, E22, E85, E100, ethanolic fuels from a variety of sources, methanolic fuels, as well as a wide variety of biodiesel fuel formulations – all of which fall well within Haltermann’s capabilities. In addition, we have also recently seen a resurgence of requests for higher natural sulfur containing fuels to test products for emerging markets. High sulfur fuels are becoming increasingly more challenging to produce due to a move to lower sulfur containing feed stocks in North America. Haltermann technology allows us to continue to successfully produce these fuels.

AI. How many fuels does Haltermann manufacture?

Petersen. While we inventory only a select number of high-volume fuels for quick delivery such as US Federal Tier II EEE gasoline, Lube Certification EEE gasoline, US Federal Low Sulfur Certification Diesel fuel, and US Federal Ultra Low Sulfur Certification Diesel fuel, we also maintain a list of nearly 1000 active fuel formulations which are available on a made-to-order basis. This list isn’t static, however; it keeps growing due to our specialization in formulating custom-blended fuels to specific customer specifications. We receive these requests regularly.

AI. Do prices of these fuels follow the price of a barrel of oil or consumer prices of gas and diesel at the pump?

Petersen. The short answer is that the prices are related to the price of oil, but only to a point. A little more information about Haltermann’s manufacturing strategy would be helpful to better understand the answer to this question. Haltermann does not “refine” petroleum products in order to manufacture our fuel. We also don’t start with a gasoline “base” product as a component of our blends. Instead, we blend a combination of specialty refinery streams to achieve the desired distillation and property specifications. This technique, which we have been perfecting for almost 50 years, offers a tremendous amount of flexibility to help us achieve the often demanding fuel specifications required by our customers. While many of these blend stock streams are certainly related to petrochemical feed prices, many are considered specialty chemicals. Prices of these types of products depend on their specific markets and are not necessarily tied to the barrel of oil or consumer gas and diesel pump prices.

When the price of these feed stocks rise, we do have to capture the increases by implementing price increases for our products. However, when prices of these specialty feed stocks soften, we do offer our customers price concessions, which we have done several times over the past few years.

AI. Tell us about your manufacturing facilities.

Petersen. We have several sites located in Michigan and Texas. These facilities all have unique capabilities enabling us to be able to offer our customers the maximum in service and flexibility. However, this hasn’t always been the case. Until 2007, most of our fuels were produced in Texas at our Channelview facility. At that point, we made a deliberate shift in our manufacturing strategy to develop a much larger footprint in the Michigan area, an ideal location given the close proximity to a majority of our customers. This move has not only resulted in better service but also lower overall freight costs for many of our customers.

In Michigan, we utilize three facilities. First, we utilize a terminal where we produce our high-volume, inventoried fuels that were discussed previously. We have the ability to ship railcar and truckload quantities of fuel from this location. A second facility specializes in producing smaller quantity, custom made-to-order fuels. While truck load quantities can be produced and shipped from this location, the more common quantities are drums, totes, and pails. We utilize yet a third Michigan facility for storage of finished drummed fuels.

We also maintain a manufacturing presence with 3 sites in Texas for our San Antonio based customers and other regional clientele.

Having multiple sites gives us a tremendous amount of agility in responding to customer needs. We select the assets needed for a specific fuel based on customer locale, volume, fuel type, and logistics requirements.

I would be remiss if I didn’t mention our other division’s capabilities for custom chemical processing. Their world-class capabilities include large scale distillation and fractional distillation, reactive distillation, fixed-bed hydrogenation, oligomerization, esterfication and transesterfication reactions, aldol condensations and isobutylene reactions. These capabilities allow us to manufacture unique feed stocks, in-house, when required.

AI. How does Haltermann Products ensure quality for its customers?

Petersen. Almost 50 years of experience in providing quality fuels and meeting demanding customer requirements tends to speak for itself. Haltermann also maintains ISO 9001 certification.

AI. Has the current economic climate had an impact on Haltermann?

Petersen. Given the challenges faced by the automotive industry in this difficult economy, all associated companies, including Haltermann, have been and continue to be impacted. In the past year alone, we saw one Test and Reference fuel manufacturer make an orderly exit from the market. As you are also aware, two major OEMs filed for bankruptcy but quickly re-emerged. Testing / R&D budgets have clearly been impacted. Fortunately, Haltermann Products implemented a restructuring plan a few years ago that has positioned us well for this challenge. We also implemented a diversification strategy in targeted non-automotive specialty fuel markets, also helping dampen the economic impact of cyclicality in the automotive market. We have experienced several economic cycles over the history of our company. While this trough is certainly deeper and longer than we have seen in the past, we are confident that we will weather this one as well.

AI. What would a customer say about how it is to deal with Haltermann on a project?

Petersen. I think that three attributes might come to mind. First, I believe that they would say Haltermann consistently delivers fuel of the highest quality meeting their exacting specifications. This is a result of nearly 50 years of experience developing, formulating, and manufacturing specialty fuels.

Next, I would hope they would say that we are agile and always seem to find a way to make very unique fuels in a relatively short period of time. The multiple and diverse manufacturing sites we utilize greatly helps us deliver fuels quickly to our customers.
Finally, I think that our customers would say they receive prompt, personal, attentive service from our employees. We have made it a point over the past few years to strengthen our customer service focus by deploying additional manpower to our customer service team and market- facing personnel.

AI. Who can readers contact should they have any further questions?

Petersen. They can contact our National Account Manager, Ms. Elisha Petersen, who can be reached at (313) 806-9172 or epetersen@jhaltermann.com. Additionally, readers can reach members of our Customer Service group directly by using our toll-free number: 1- (800) 969-2542.

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Haltermann Solutions Announces Price Changes, Effective August 16, 2010

Mon, Nov 1st 2010, 08:12by Wayne Petersen

Dear Valued Haltermann Customer,
Haltermann Products will be implementing a price decrease for most fuels. These prices will be effective Monday, August 16, 2010.

For all customers using blanket pricing, please ensure that the new blanket prices are uploaded by the effective date. Haltermann will verify that the blanket prices are reflected in customer systems prior to the effective date to minimize any chance of delayed shipments. Due to recent stability and softening raw material price pressures, we are pleased to offer this price action.

Raw material pricing in the last three months has generally stabilized and even softened a bit for some of our blend stocks. Given this trend, we are pleased to be able to lower the average price of all made-to-order gasoline products by an average of $0.28 per gallon and diesel products by an average of $0.09 per gallon. Inventoried fuels will be adjusted by the exact raw material change instead of by an average. The price of inventoried fuels, both bulk and drummed, as well as specially formulated made-to-order bulk and drum fuels are all impacted.

The following are examples of how this price adjustment impacts our inventoried, bulk fuel prices:

     Inventories Products Current Pricing
Effective
May 3, 2010
($/gal., Ex Works)
New Pricing
Effective
August 16, 2010
   ($/gal., Ex Works)

Reflecting
a Price
Reduction of
($/gal.)

Tier II EEE – HF0437 $7.14 $6.89 ($0.25)
Lube Cert EEE – HF0003 $7.14  $6.90 ($0.24)
CARB Phase II – HF0004 $9.55  $9.41  ($0.14)
 ECDLS – HF0333 $6.98  $6.85  ($0.13)
 2007 Cert Diesel – HF0582 $6.95  $6.87  ($0.08)

Over the past several years, Haltermann’s pricing actions have been consistent with our previous price announcements in which we committed to the following:
1. If the variation, up or down, in Haltermann?s raw material pricing is relatively small, Haltermann is committed to maintain price levels to help stabilize market specialty fuel prices as we did with our diesel pricing for the first quarter of 2010.
2. If, however, the cost of our raw materials changes, in either direction, up or down, beyond a pre-determined level, we adjust our pricing accordingly. Effective August 16, 2010, we are pleased to provide price reductions for all of our gasoline, oxygenated gasoline, and diesel products.

As we committed to do the past few years, raw material costs declined, so we are able to pass the associated cost savings back to you in the form of price reductions.

We know how much effort is needed by our customers to implement price adjustments. At this point, we continue to find it necessary to continue regular adjustments due to changing raw material prices, especially when they go down. If raw material prices again stabilize, we will strive to reduce the frequency of price adjustments and provide more price stability.

We sincerely appreciate your continued business with Haltermann Products. Please contact your Haltermann National Account Manager, Elisha Petersen (313-806-9172), your customer service representative (800-969-2542) or me, personally, should you have any questions.

Sincerely,

Wayne Petersen
President and General Manager
Haltermann Products
Office (832) 376-2213
Mobile (713) 857-8708
wepetersen@jhaltermann.com

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Haltermann Solutions announces MAJOR Sales Promotion

Wed, Sep 29th 2010, 09:42 by Wayne Petersen

On Monday, September 27, 2010, Haltermann Solutions is launching a major Sales Promotion to celebrate the announcement of its new identity and its new website launch.
Qualifying orders of fuel placed between September 27, 2010 and October 29, 2010 will receive a discount as follows:

  • Full Truck Load (>5,500 gallons) receives a $2,000 discount
  • Partial Truckload (<=5,500 gallons) receives a discount of $1,000
  • Any drum order receives a discount of $250

To qualify for this promotion, simply visit their new website www.haltermannsolutions.com and register. When prompted, use the promotion code: haltermannsolutions2010.
Every registration from an individual in a company qualifies for the discount to be applied to another order. For example, if 5 individuals from a company register for the promotion, the company may place up to 5 qualifying orders during the promotion period. Standard lead-times apply. Fuel manufactured during the program period to fulfill qualifying orders must all be shipped according to the standard lead times.
There is no limit to the number of qualifying orders that may be placed.

To take advantage of this special sales promotion, visit www.haltermannsolutions.com before the offer expires.

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Dyson/Mazda win with Haltermann Solutions

Tue, Sep 28th 2010, 12:22 by Wayne Petersen

Lexington, OH August 7, 2010 – It was a sweet victory. As has become the tradition when Dyson Racing wins at Mid-Ohio, Rob Dyson was drenched with multiple bottles of champagne in victory circle here today after Chris Dyson and Guy Smith won the Mid-Ohio Sports Car Challenge in their #16 Castol Mazda Lola coupe. It was the first overall American Le Mans Series victory for Mazda, for BP Biofuel Isobutanol, for Dunlop tires, for Guy Smith and Chris Dyson,and for Castrol. It was a new race record and Dyson set the car’s fastest lap four laps from the end.

Chris Dyson won by a half a second over Simon Pagenaud in the Highcroft entry. It was his fifth win in the ALMS. “We had a good car all weekend,” Dyson said. “It stopped well, put the power down in key areas, and it was extremely consistent as the fuel burned off. The guys in the pits did an amazing job putting us in the right place with our strategy, and the stops were great. Simon Pagenaud is one of our strongest competitors and I knew it was going to come down to a good hard scrap at the end. The pace was fast and furious. I really had to keep my head down and push every lap. It was very satisfying to win here today.”

Smith started the race and ran a close second for the first forty-five minute stint. “The car was mega during my run,” Smith said. Dyson got in the car during the first yellow on lap thirty-nine. He came out third and passed Pagenaud for second on the fifty-fifth lap. He hounded the first place car and was a half-second back when he pitted during the second yellow of the race and came out at the head of the field where he finished.

“We have had our ups and downs this year,” noted Smith. “We regrouped and reorganized and today shows the rewards from that. A good team is able to bounce back from adversity and that is the strength of the Dyson Racing team.”

Rob Dyson commented, “That last lap was a long one! I got to tell you that Guy and Chris really hammered the times today. They did a superb job in traffic and that was the winning ingredient. I want to thank Robert Davis, John Doonan and everyone at Mazda who have been so supportive of us, the people at BP and Castrol, our friends at Lola and everyone at AER who have been working so hard this year. And of course we have to say thanks to Dunlop. We double-stinted our tires at the end while Simon took on fresh rubber, and the performance of the Dunlops was very impressive. It has been a great combination of all of our partners working together, and we will all work hard to duplicate this for the remaining races.”

Pos Car # Class Drivers Behind Leader Car Make
1 16 P Dyson / Smith  Mazada-MZR-R
2 1 P Pagenaud / Brabham 0.506  HPD ARX-01
3 55 PC Tucker / Bouchut 4 laps  Oreca FLM09
4 12 P Willma / Drissi 5 laps  Lola B06 10
5 52 PC Gonzalez / Diaz 5 laps  Oreca FLM09
6 99 PC Jeannette / Julian 6 laps  Oreca FLM09
7 89 PC Marcelli / Wong 6 laps  Oreca FLM09
8 95 PC Tucker / Wallace 6 laps  Oreca FLM09
9 62 GT Melo / Bruni 7 laps  Ferrari 430
10 4 GT Baretta / Gavin 7 laps  Corvette ZR1
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Haltermann Products becomes Haltermann Solutions?

Mon, Sep 27th 2010, 12:45 by Wayne Petersen

On Monday September 27, 2010, Haltermann Products is changing its market-facing identity to Haltermann Solutions. This is a reflection of recent diversification efforts as Haltermann Solutions is becoming more than just a test and reference fuel supplier to many its customers. Haltermann provides “Solutions” for anyone that has special, unique or demanding fuel requirements. For example, in addition to the traditional automotive test and reference fuels market, Haltermann now sells fuels and propellants for use in the aerospace and aviation industry as well as the automobile racing market, both which have demanding requirements and unique formulations. In addition, Haltermann innovates with its customers when challenges arise and offers “Solutions”. The new Haltermann Solutions identity is simply a reflection of what they offer to the entire fuels community. Haltermann Solutions remains a division of Johann Haltermann, Ltd.

Q: What is happening to Haltermann Products identity?
A: On Monday September 27, 2010, Haltermann Products is changing its division name to Haltermann Solutions.

Q: Why the name from Haltermann Products to Haltermann Solutions?
A: The name change to Haltermann Solutions is advantageous for several reasons. First, the company felt it was necessary to keep the Haltermann identity. As the leading manufacturer of automotive test and reference fuels in North America, the Haltermann name has become synonymous with these types of specialty high quality fuels. Haltermann Solutions and www.haltermannsolutions.com provides the differentiation needed when existing and potential customers seek out information from the company in the marketplace and online. Finally, the use of “Solutions” in the new identity provides Haltermann’s customers with a much better description of the total product and service offerings they endeavor to provide to their customers on an ongoing basis, especially as they continue to expand in to new markets. They not only provide the highest quality specialty fuels or “solutions” but also innovate with their customers and problem-solve to find “solutions” to their customer’s fuels and fuel related needs.

Q: Has the company name also changed?
A: No. Haltermann Solutions will still operate as a division of Johann Haltermann, Ltd., which remains the company’s legal name. Haltermann’s customers will not experience a change from an administrative or accounting standpoint. Haltermann will still be invoicing their customers as Johann Haltermann, Ltd. and customers will still pay Johann Haltermann, Ltd. Also, all contracts remain unchanged. This is an identity or brand change. “Haltermann Solutions” is how they want their customers to know them going forward.

Q: How do I find more information about the Haltermann Solutions offerings?
A: On September 27, 2010, Haltermann Solutions will be launching a new web site www.haltermannsolutions.com. Be sure to the site to see the ways Haltermann Solutions is innovating and changing. Customers will find it serves as a great portal for announcements and other useful information from Haltermann Solutions. It is a valuable resource for anyone having specialty fuel needs.

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Introducing: Tech Talk!

Mon, Sep 27th 2010, 09:01 by Indresh Mathur

At Haltermann Solutions we strive to provide Solutions to our customer’s fuel needs using our nearly 50 years of expertise in technical specifications development, fuel formulation and blending, and knowledge of the industry’s changing needs.

In this section you can look forward to compelling technical information that will help you understand our capabilities in meeting your needs as well as addressing issues of importance to the industry. In the coming months we will present discussions on a variety of topics including:

  • Development of realistic fuel specifications while meeting customer needs and expectations
  • Computer simulation to speed fuel formulation development
  • Fuel shelf life
  • Differences in corn and sugar cane derived ethanol fuels
  • Unique biodiesel blends made for National Biodiesel Board
  • Ten formulation routes to RP-1 rocket propellant
  • Deposit forming fuels and additives
  • Haltermann’s capabilities to manufacture and procure unique blending components
  • Novel racing fuels
  • Stable fuels for home and garden equipment
  • Unleaded aviation gasoline fuel developments
  • Jet-C aviation turbine fuel

This forum will also give our customers an opportunity to ask us about the technical issues they would like us to address. Please send your requests and ideas directly to me, Dr. Indresh Mathur for consideration.

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Haltermann Solutions launches new website

Mon, Sep 27th 2010, 06:59 by Wayne Petersen

On Monday, September 27, 2010, Haltermann Solutions is launching its new website, www.haltermannsolutions.com. This portal will serve as a useful tool for its customers not only in the Automotive and Industrial markets but in the Small Engine, Aviation, Marine and Aerospace markets as well.

On Monday, September 27, 2010, Haltermann Solutions is launching its new website, www.haltermannsolutions.com. This portal will serve as a useful tool for its customers not only in the Automotive and Industrial markets but in the Small Engine, Aviation, Marine and Aerospace markets as well.
As customers explore the website, some of the features they will find include:

  • A listing of Haltermann’s common fuels by market
  • A corner devoted to presenting summaries of case histories of “Custom Solutions” Haltermann has provided for its customers’ issues and challenges
  • A Tech Talk corner featuring a monthly technical article with issues relevant to specialty fuel customers
  • An overview of Haltermann’s history, manufacturing strategy and attention to quality
  • A section where individuals can “design your own fuel” and easily submit the specifications to Haltermann Solutions for consideration
  • A section on how to request quotations and place orders
  • A news and announcement section An introduction of Haltermann Customer Service and Market Facing personnel
  • A “President’s Corner” devoted to monthly perspectives from senior Haltermann leadership

Haltermann hopes that they have accomplished their goal of launching a user friendly and relational site, a direct reflection of the way they strive to conduct business with their customers each and every day.
Visit www.haltermannsolutions.com today where you can sign up for regular newsletters from Haltermann Solutions and register for a special Launch Sales Promotion that will offer customers a substantial discount for orders placed from September 27, 2010 to October 29, 2010.

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Welcome to Haltermann Solutions

Fri, Sep 24th 2010, 16:48 by Wayne Petersen

My name is Wayne Petersen. I have the privilege of serving as the President and General Manager of Haltermann Solutions.

This is an exciting time at Haltermann. Effective Monday, September 27, 2010, we changed our identity from Haltermann Products to Haltermann Solutions to better reflect the total product and service offerings to our customers. Along with this re-branding effort, today we launched our new website, www.haltermannsolutions.com . We hope this portal serves as a useful tool for our customers not only in the Automotive and Industrial markets but in the Small Engine, Aviation, Marine and Aerospace markets as well.

As you explore our website, some of the features you will find include:

  • A listing of our common fuels by market
  • A corner devoted to presenting summaries of case histories of ?Custom Solutions? we have provided for our customers? issues and challenges
  • A Tech Talk corner featuring a monthly technical article with issues relevant to our customers
  • An overview of our company?s history, manufacturing strategy and attention to quality
  • A section where you can ?build your own fuel? and easily submit it to Haltermann Solutions for consideration
  • A section on how to request quotations and place orders
  • A news and announcement section
  • An introduction of your Customer Service and Market Facing personnel
  • A “President’s Corner” devoted to monthly perspectives from me personally

We hope that we have accomplished our goal of having a user friendly and relational site, a direct reflection of the way we strive to conduct business with our customers each and every day.
Other news? In August we announced a price decrease of our products consistent with the changes we’ve seen in our raw material pricing. For pricing of specific products, contact your Haltermann Solutions Customer Service Representative (CSR).

In our Tech Talk feature this month, Dr. Indresh Mathur, Director of R&D for Haltermann Solutions, will introduce this column and list the topics you can expect to see in upcoming issues.

At Haltermann Solutions, we have an “open-door” polity from the president on down. Consistent with this internal policy, I want to extend the same invitation to our customers. Please feel free to contact me directly, wepetersen@jhaltermann.com , regarding any issues, ideas or suggestions you might have on how we might serve you better.

All the best until next month,

Wayne Petersen
President and General Manager Haltermann Solutions